Useful links

Our Code of Practice

You can read the Code of Practice for Papworth Trust Home Solutions here. The Code of Practice is also available as a PDF.

How to give us your feedback

You can give us your feedback - comments, compliments and complaints - here.

If you are not happy with our services or staff, please see the Easy Read guide to our Compaints Procedure (PDF).

Local government websites

Basildon Council Website
Brentwood Council Website
Castle Point Council Website
East Herts District Website
Harlow Council Website
Hertfordshire Council Website
North Herts District Council Website
Rochford Council Website
Southend Council Website
Stevenage Council Website
Thurrock Council Website
Uttlesford Council Website
Waltham Forest Council

Other useful websites

FirstStop (advice for older people and their carers)
Foundations (National Body for HIAs)
London Warm Zone

If you have an enquiry, please get in touch:

Phone us

0300 333 6543

Lines are open Monday to Friday 9am - 5pm.
If you call us out of hours, you can leave a voicemail message and we'll call you back.

Email us

homesolutions@
papworth.org.uk


or

Contact your local Home Solutions office